The Real Estate Agents Authority (REAA) is the independent government regulatory body for the real estate industry in New Zealand. The REAA is in place to promote a high standard of service and professionalism in the real estate industry, assisting in protecting buyers and sellers. They also provide information for buyers and sellers as well as providing advice and guidance for agents, and dealing with complaints about agents’ behaviour or conduct.
Effective from 8 April 2013, The Real Estate Agents Authority (REAA) released an updated set of rules outlining the code of professional conduct and client care. These rules constitute the professional conduct and client care required by section 14 of the Real Estate Agents Act 2008.